617 results
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Hampton Hill Library opening hours
To survey library users and non-users for their preferences on opening hours and to find out why some people weren't currently using the library. The survey was available in the library, on the website and was also conducted on the street, to capture the views on non-users. There were five sessions on the street by the site of the new library for two weeks (26 October - 6 November 2009, half term). Different periods were covered between 9am and 3.30pm. MoreClosed 20 November 2009 -
Budget Consultation 2009
Every year, the Council consults residents from across the borough on their budget setting priorities for the next financial year. The consultation was carried out in two parts: a postal survey was sent to 1000+ members of LBRuT's Citizens' Panel and an evening workshop was held at Richmond Business School. Participants were presented with a range of service areas and asked to identify their priorities. They were also asked for their views on Council spending and where savings could be made in... MoreClosed 30 November 2009 -
Customer Satisfaction - Fly tip incidents, Oct-Nov 2009
As an ongoing focus to improve customer satisfaction; Customer Service carried out surveys on incidents raised in areas of relative disadvantage. All customers who raised incidents in the October and November 2009 were surveyed. Customers were asked to rate their level of satisfaction using a scale of 1 to 5 (5 being Excellent, 4 being Good, 3 being Average, 2 being Below Average and 1 being Poor). MoreClosed 30 November 2009 -
Richmond Transport Services
To gain views on the referral process to services, quality of service and how needs are being met. The consultation is being conducted by a feedback form sent to service users. MoreClosed 23 December 2009 -
Back Lane Traffic and Landscape improvements
Following on from previous work undertaken by the Council in the Ham Area, Back Lane was identified as a street that would benefit from traffic and urban design improvements, funded by Transport for London. The proposals are shown on drawing no 2217/PR/GL/007 and 2217/PR/GL/008, key features include: Construct new footway, connecting Lock Road footway with eastern Back Lane Footway Raised road area along Back Lane shop frontage Raised table adjacent 'The... MoreClosed 23 December 2009 -
Determined Admission Arrangements for 2011/12
To consult on arrangements for admission to the borough's community schools for 2011/12 entry. This includes coordinated primary and secondary schemes. The consultation is in respect of: - proposed oversubscription criteria for community nursery, primary and secondary schools; - a co-ordinated inter-LA primary school admissions scheme; - a co-ordinated inter-LA secondary school admissions scheme; and - a co-ordinated in-year admissions scheme. See the Consultation Document... MoreClosed 29 January 2010 -
Customer Satisfaction - Waste and Recycling, March 2010
To measure customers' experience of contacting the Council regarding Waste and Recycling and Street Services options. How the automated telephone survey works: - When the call comes through on the telephony options (IVR), the customer is provided with a recorded message asking them to participate in a survey. - If they select to take part, the system captures their contact telephone number & confirms this with the caller. - The call will then come through to the Customer Service... MoreClosed 31 January 2010 -
Academies programme - Shene school
The Minister of State for Schools and Learners approved the Expression of Interest at the beginning of December 2009 and the proposal entered the 'Feasibility' stage. During Feasibility, the detail of the academy proposal was developed, and full statutory consultation took place between 8 January and 19 February. The Council and AET, as co-sponsors of the proposed academy, held a series of formal consultation meetings in January and February.... MoreClosed 19 February 2010 -
Teddington Lock and Riverside Drive
The consultation document was sent out to a catchment area of 200 households. More detailed plans were available at Ham Library and on the Council website. MoreClosed 8 March 2010 -
Development Management DPD - pre-submission
The LDF Core Strategy was adopted in April 2009. This further stage of the consultation is about the Development Management Plan (DPD), which includes over 60 detailed policies building on the core strategy. These policies will be used as a basis for deciding on all planning applications. The aim of this was to consult on detailed policy wording before finalising the document for submission to Government in autumn 2010. Find out more about this consultation by looking at the LDF... MoreClosed 12 March 2010 -
Primary School expansions - Stanley Infant & Nursery and Stanley Junior Schools
Proposals to close Stanley Infant & Nursery School on 31 August 2010 and to expand the age and size of Stanley Junior School on 1 September 2010 were open for comment. Prior to the consultation, a meeting to explain the proposals was held at Stanley Junior School on 23 September 2009 for parents of current pupils and local residents. See the Notice and Full Statutory Proposals for further details. MoreClosed 19 March 2010 -
Mental Health Joint Commissioning Strategies for Working Age Adults and Older People
The London Borough of Richmond upon Thames and NHS Richmond are putting together two joint 5 year Mental Health Commissioning Strategies for Working Age Adults and Older People. Service users, carers and other local partners are being involved from the beginning of the development process both to gather intelligence on local needs and existing services, and to gain feedback and further develop strategic commissioning intensions, and finally the full strategy. MoreClosed 31 March 2010 -
Environmental Health business survey 2009/10
Users of the service were surveyed throughout the year to gain an understanding of their satisfaction with the service and customer experience. MoreClosed 31 March 2010 -
Licensing Committee Customer Feedback
To gauge customer satisfaction with the service provided. Consultation Method: Comments / Feedback Form, Exit Survey MoreClosed 31 March 2010 -
Building Control satisfaction survey 2009/10
In order for the Building Control department to improve its services we are continually reviewing the service we provide to our customers. Your feedback is very important to us and will help us to continue improving our service. We instituted a process of customer surveys from January 2005 when a survey form was sent out with every (1) Completion Certificate and targeted householders/home owners, and this is a continuous service. The other customer surveys we now carry out include:... MoreClosed 31 March 2010 -
Improving the education of secondary age children with SEN
Improving the education of children with special educational needs (SEN) is a key priority in the new Children and Young People's Plan. It is part of an investment programme to provide better resources for all children in Richmond upon Thames. This consultation sets out proposals to improve the provision for children with SEN in our mainstream secondary schools. The consultation form was available to complete online and the following drop-in sessions were available for... MoreClosed 31 March 2010 -
Chase Bridge Primary School - pre planning consultation 2010
An initial consultation drop-in session was held at Chase Bridge Primary School on 23 April 2010 from 2pm to 7pm to provide attendees with detailed information on proposals to develop the site. Members of the design team, the Council's project manager, the headteacher and a school governor were available to explain the scheme and discuss specific areas of interest with members of the public. MoreClosed 23 April 2010 -
Accessible Transport Review
This was an investigation into the wider provision of accessible transport within Richmond upon Thames and how transport could be improved to help vulnerable people use mainstream services. Richmond Council aims to use this feedback to influence local transport service providers to better meet the needs of older and disabled residents. MoreClosed 10 May 2010 -
Primary School expansions - Chase Bridge Primary School
Proposals on the expansion of Chase Bridge Primary School from a two-form entry to a three-form entry from September 2011 onwards were open for comment from 26 March - 14 May 2010. MoreClosed 14 May 2010 -
Barn Elms Pavillion / Parking Replacement scheme
The London Borough of Richmond upon Thames has been working over a considerable period of time with users and local stakeholders to find a solution to improving the facilities at Barn Elms. A scheme was designed to meet the needs of all parties involved and funding sources were found. This information was then presented to the public and interested parties for consultation. Consultation event A public meeting took place on 19 May 2010 from 5pm-8pm at the Barnes Old Sorting Office.... MoreClosed 19 May 2010 -
Upper Teddington Road Bridge works
Essential works are to be carried out to the Network Rail bridge in Upper Teddington Road in late July, requiring all or part of the road to be closed for several weeks. Before work was due to begin, Richmond Council organised a public meeting on 24 June 2010 at 7.30pm in Bullen Hall (Bennett Close, Hampton Wick) where residents could find out about the works and have their say on how they would like the road to be shut. There were two courses of action regarding the road... MoreClosed 29 June 2010 -
Christ's School Remodelling and Extension - pre planning consultation 2010
The London Borough of Richmond upon Thames is seeking to improve accommodation for special educational needs and provide enhanced curriculum facilities for 14 - 19 year olds pupils at secondary schools in the borough. The Council has appointed Pick Everard to develop proposals for Christ's School that will involve the remodelling and extension of the current buildings. Pick Everard has been working closely with the school, governors and Diocese to develop the design which is nearing... MoreClosed 30 June 2010 -
Orleans Park School Remodelling and Extension - pre planning consultation 2010
The London Borough of Richmond upon Thames is seeking to improve accommodation for special educational needs and provide enhanced facilities for 14 - 19 year old pupils at secondary schools in the borough. The Council has appointed Pick Everard to develop proposals for Orleans Park School that will involve remodelling and extension of the current buildings. Pick Everard has been working closely with the school and governors to develop the design which is nearing the point where a... MoreClosed 5 July 2010 -
St Mary Magdalen's Expansion - pre planning consultation 2010
St Mary Magdalen's RC Primary School in Mortlake is to undergo construction to provide two classrooms as part of the LBRuT Primary School expansions programme. These will provide additional school places for the increasing number of children living in Mortlake. Consultation Event A consultation event was held on Tuesday 6 July 2010 from 5.30pm - 8.30pm at St Mary Magdalen's RC Primary School (Worple Street, Mortlake, SW14 8HE) to provide information and capture views. The event... MoreClosed 6 July 2010 -
Waldegrave School for Girls Remodelling and Extension - pre planning consultation 2010
The London Borough of Richmond upon Thames is seeking to improve accommodation for special educational needs and provide enhanced curriculum facilities for 14 - 19 year olds pupils at secondary schools in the borough. The Council has appointed Pick Everard to develop proposals for Christ's School that will involve the remodelling and extension of the current buildings. Pick Everard has been working closely with the school, governors and Pollard Thomas architects to develop the design which is... MoreClosed 6 July 2010 -
Hampton Children's Centre
Following the closure of Hampton Clinic earlier this year, the Council is working towards the creation of a Children's Centre facility on the site of the former clinic (Tangley Park Road, Hampton, TW12 3YH). The proposed Children's Centre, funded by a central government grant, will be an exciting place for children, young people and their families in the local community where they can access a range of activities, advice and services to support parents. The Centre will also house a... MoreClosed 8 July 2010 -
Workforce Development Survey 2010
As part of Richmond Council's commitment to delivering good quality services to adults, and to building a for-for-the-future workforce, we are developing a borough Integrated Workforce Strategy for Adult Social Care. In order to make sure that the strategy is as widely based as possible, Council staff and partners in the Private and Voluntary sectors are being asked to complete an online questionnaire. The survey asks questions about training, career progression and communications.... MoreClosed 16 July 2010 -
Grey Court School Remodelling and Extension - pre planning consultation 2010
The London Borough of Richmond upon Thames is seeking to improve accommodation for special educational needs and provide enhanced curriculum facilities for 14 - 19 year old pupils at secondary schools in the borough. The Council has appointed Pick Everard to develop proposals for Grey Court School that will involve the remodelling and extension of the current buildings. Pick Everard has been working closely with the school and governors to develop the design which is nearing the point... MoreClosed 17 July 2010 -
Barefoot Consultation - The Future of Twickenham
This public event has been organised to involve the local community in the regeneration of Twickenham and gain ideas and views. It addresses Twickenham Riverside and other major projects, such as the redevelopment of the Post Office sorting site; planned improvements at Twickenham Station and a planned hotel to be opened at Regal House. This consultation has been called 'barefoot' as we enter it with no preconceived ideas or notions. Consultation event A three day public event was... MoreClosed 6 August 2010 -
Housing and Council Tax benefits - customer survey
This survey went to a random sample of 2,125 service users who, over the last twelve months, either made a new claim for housing/council tax benefit or reported a change in their circumstances. The survey was designed to gain an understanding of satisfaction with the service received and how it was conducted. The deadline for returns was extended to allow time for further responses. A reminder letter was sent to survey recipients. MoreClosed 13 August 2010
617 results.
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