Richmond Carer Strategy Consultation

Closed 19 Jun 2019

Opened 8 May 2019

Results updated 5 Jul 2019

Thank you to all those who responded to the consultation. 

The results have been collated and will be presented to the Richmond Carers Reference Group in July 2019. 

The Reference Group will consider the comments, and in response to feedback will amend the draft Carers Strategy where necessary, ahead of its final publication later in 2019.


The draft Richmond Carer Strategy sets out the priorities we will tackle together to support, recognise and value unpaid carers.

Unpaid carers are an integral element of the health and social care system. They provide an invaluable service that ensures the continued health and wellbeing of those they care for, and act as experts-by-experience who deliver vital services that are nationally worth the annual budget of the NHS.

Our vision is for unpaid carers in Richmond to be able to achieve their full potential, live their lives with confidence and resilience, and access circles of support and quality services that promote independence and deliver value for money.

The draft strategy identifies three priorities that have been developed based on local engagement with carers and other stakeholders, the recently completed Richmond Carer Needs Assessment and national strategic initiatives.

The three proposed strategic priorities are:

  • Priority One – Improving the Identification of Carers and their Needs
  • Priority Two – Enhancing Economic Wellbeing through Employment/Education/Training Opportunities
  • Priority Three – Creating Carer Friendly Services and Communities

For each priority, we have defined in broad terms what we hope to do and what success will look like.  Groups will be established to work on each priority.  These groups will include unpaid carers as well as representatives from statutory services, voluntary and community services.

Progress towards addressing the priorities will be monitored by the Carers Strategy Reference Group and will be fed back to partners.  Feedback from carers and their representatives, and those who are cared for, will be an essential part of the monitoring process.

Why we are consulting?

We would like to know your views on the priorities. When the consultation closes, the Carers Strategy Reference Group will review and update the strategy, to reflect the consultation responses.

Have your say

Before completing the survey, please read the Draft Richmond Carer Strategy 2019-24 attached at the bottom of the page. Also attached at the bottom of the page is the Richmond Carer Needs Assessment, as well as a link to the National Carers Action Plan 2018-2020.

You can access the online survey below, but if you would like a paper copy, please contact us at


  • All Areas


  • Carers


  • Richmond Borough