Customer Satisfaction - Civic Centre customers, April 2009

Closed 25 Apr 2009

Opened 25 Apr 2009

Results updated 13 Aug 2013

103 exit surveys were completed. See the below report for full results.

Links:

Overview

A survey of the services provided by the Customer Services team asking the following questions:

  1. Reasons for customers visiting the civic centre and the purpose of their visit.
  2. Whether their enquiry was dealt with fully.
  3. Customer's satisfaction which how their query was dealt with.
  4. Equalities monitoring.

Areas

Audiences

  • Service users