Richmond Voucher Scheme

Overview

A postal survey was sent directly to Voucher Scheme users in Richmond upon Thames. The Voucher Scheme is a unique scheme run by Richmond Council to assist people with short term mobility difficultires to access door to door transport. It is not a mandatory scheme (i.e. there is no requirement on the Council to run the scheme) and it is under review in response to the escalating costs of the scheme and financial pressures on the Council. Before the Council makes a decision on the way forward, it is important to canvass views from scheme users.