Consultation with internal stakeholders, service users and service providers re future home support services

Overview

London Borough of Richmond upon Thames has consulted on home support services with different groups of stakeholders as the Council wanted to give an opportunity for all interested parties to influence the future tender process and its outcomes. 

The findings of this engagement process helped us identify what is most important for our residents and Council staff and also helped us identify the key issues that we need to address in the future for the service.