1073 results
-
Radnor Gardens parks improvements
To work with the Friends of Radnor Gardens group on improvements to the site, as part of the Council's borough wide Parks Improvement Programme. MoreOpened 1 April 2010 -
Building Control satisfaction survey 2010/11
In order for the Building Control department to improve its services we continually review the service we provide to our customers. Your feedback is very important to us and will help us to continue improving our service. We instituted a process of customer surveys from January 2005 when a survey form was sent out with every (1) Completion Certificate and targeted householders/home owners, and this is a continuous service. The other customer surveys we... MoreOpened 1 April 2010 -
Primary School expansions - Chase Bridge Primary School
Proposals on the expansion of Chase Bridge Primary School from a two-form entry to a three-form entry from September 2011 onwards were open for comment from 26 March - 14 May 2010. MoreOpened 26 March 2010 -
Evaluation of the Community Support Service 2010
The Council consulted service users as part of an evaluation of Community Support Services that it provides for individuals with learning disabilities. The consultation included two surveys: one sent to service users who took part in group activities run by Community Support Services and another survey sent to service users who used Community Support Services in their homes. They were asked a series of questions to gain views on what they thought of the support they received. MoreOpened 1 March 2010 -
Improving the education of secondary age children with SEN
Improving the education of children with special educational needs (SEN) is a key priority in the new Children and Young People's Plan. It is part of an investment programme to provide better resources for all children in Richmond upon Thames. This consultation sets out proposals to improve the provision for children with SEN in our mainstream secondary schools. The consultation form was available to complete online and the following drop-in sessions were available for... MoreOpened 1 March 2010 -
Teddington Lock and Riverside Drive
The consultation document was sent out to a catchment area of 200 households. More detailed plans were available at Ham Library and on the Council website. MoreOpened 19 February 2010 -
Survey of equipment and minor adaptations
The survey of equipment and minor adaptations is a statutory survey run by all councils throughout England. Results are submitted to the Information Centre. The findings also inform two National Indicators showing how equipment and minor adaptations have affected service users' quality of life and how service users were treated by those who discussed their needs with them. Provisional findings will be published by the Information Centre in September. A report will also be produced and... MoreOpened 5 February 2010 -
Primary School expansions - Stanley Infant & Nursery and Stanley Junior Schools
Proposals to close Stanley Infant & Nursery School on 31 August 2010 and to expand the age and size of Stanley Junior School on 1 September 2010 were open for comment. Prior to the consultation, a meeting to explain the proposals was held at Stanley Junior School on 23 September 2009 for parents of current pupils and local residents. See the Notice and Full Statutory Proposals for further details. MoreOpened 5 February 2010 -
Adults Strategic Plan
This consultation was held to inform an Adults Strategic Plan for the borough, which would then present a vision for health and wellbeing for all sections of the community. Consultation phase 1 A stakeholder event was held on Tuesday 2 February 2010 to progress this plan and this included a range of workshops where participants were invited to contribute their views. Consultation phase 2 Following phase 1, a draft strategic plan was produced. The plan was... MoreOpened 2 February 2010 -
Accessible Transport Review
This was an investigation into the wider provision of accessible transport within Richmond upon Thames and how transport could be improved to help vulnerable people use mainstream services. Richmond Council aims to use this feedback to influence local transport service providers to better meet the needs of older and disabled residents. MoreOpened 1 February 2010 -
Carers Survey 2010
The survey was carried out to understand the impact of the carers assessment process and services available to carers and feed this into service development and the Carers Strategy. The questionnaire was sent to 300 randomly selected carers and was also available to complete on the public website. The questionnaire was taken from the National Carers Survey (carried out in November 2009), allowing us to benchmark against other boroughs and local authorities for the first time. MoreOpened 1 February 2010 -
Development Management DPD - pre-submission
The LDF Core Strategy was adopted in April 2009. This further stage of the consultation is about the Development Management Plan (DPD), which includes over 60 detailed policies building on the core strategy. These policies will be used as a basis for deciding on all planning applications. The aim of this was to consult on detailed policy wording before finalising the document for submission to Government in autumn 2010. Find out more about this consultation by looking at the LDF... MoreOpened 29 January 2010 -
Crane Valley Park
In early 2009, the Mayor of London launched a competition where the public could vote for the local park that they felt most needed to be improved. Crane Park topped the vote, and £400k was allocated for the improvements. Survey Using previous consultation, six areas of improvement work were identified under these headings: 1) A Welcoming Park 2) An Accessible Park 3) A Comfortable Park 4) A Natural Park 5) A Wildlife Park 6) An Informing Park. An online... MoreOpened 21 January 2010 -
Academies programme - Shene school
The Minister of State for Schools and Learners approved the Expression of Interest at the beginning of December 2009 and the proposal entered the 'Feasibility' stage. During Feasibility, the detail of the academy proposal was developed, and full statutory consultation took place between 8 January and 19 February. The Council and AET, as co-sponsors of the proposed academy, held a series of formal consultation meetings in January and February.... MoreOpened 8 January 2010 -
Vine Road park improvements
To work with the local community on whole site improvements. MoreOpened 1 January 2010 -
Worple Way playground
This consultation was carried out in order to involve the community in the upgrade of play equipment at Worple Way playground. MoreOpened 1 January 2010 -
Consumer Protection customer street survey
We regularly conduct customer surveys in order to find out how satisfied customers are with what we have provided. The results are collated and analysed and then used in order to improve areas of service where our performance has not been satisfactory. MoreOpened 15 December 2009 -
Back Lane Traffic and Landscape improvements
Following on from previous work undertaken by the Council in the Ham Area, Back Lane was identified as a street that would benefit from traffic and urban design improvements, funded by Transport for London. The proposals are shown on drawing no 2217/PR/GL/007 and 2217/PR/GL/008, key features include: Construct new footway, connecting Lock Road footway with eastern Back Lane Footway Raised road area along Back Lane shop frontage Raised table adjacent 'The... MoreOpened 1 December 2009 -
Determined Admission Arrangements for 2011/12
To consult on arrangements for admission to the borough's community schools for 2011/12 entry. This includes coordinated primary and secondary schemes. The consultation is in respect of: - proposed oversubscription criteria for community nursery, primary and secondary schools; - a co-ordinated inter-LA primary school admissions scheme; - a co-ordinated inter-LA secondary school admissions scheme; and - a co-ordinated in-year admissions scheme. See the Consultation Document... MoreOpened 30 November 2009 -
Thames Landscape Strategy review
A stakeholder consultation was held on the Thames Landscape Strategy review. Following the consultation, all comments will be collated into a 'schedule of comments'. For each point raised, TLS (Thames Landscape Strategy) officer comments and recommendations will be documented into a schedule table. This will be presented to the TLS Partner Officer Steering Committee, who will consider the proposed recommendations. The outcomes will be used to inform the Thames London Strategy 2010-20... MoreOpened 2 November 2009 -
Green Flag Awards - Management Plans
The awards represent the National Standards for Parks and Open Spaces in England and Wales. More information is available at the link below. Each site must have a management plan in order to enter the Green Flag Award scheme. Consultation was carried out with the community on management plans for ten sites across the borough. MoreOpened 1 November 2009 -
Customer Satisfaction - Waste and Recycling, March 2010
To measure customers' experience of contacting the Council regarding Waste and Recycling and Street Services options. How the automated telephone survey works: - When the call comes through on the telephony options (IVR), the customer is provided with a recorded message asking them to participate in a survey. - If they select to take part, the system captures their contact telephone number & confirms this with the caller. - The call will then come through to the Customer Service... MoreOpened 1 November 2009 -
River Crane and Meadway improvements
The Council is proposing to implement safety, cycling and pedestrian improvements at the junction of Meadway and River Crane path, as part of overall improvements to the River Crane Cycle Route. The scheme will be funded by Transport for London through the Cycling on Greenways Programme. The proposals are shown on drawing 2224.PR.GL.001 and include: - Installation of 9m long raised table, creating a flush crossing point. - Removal of existing traffic island and speed... MoreOpened 30 October 2009 -
Hampton Hill Library opening hours
To survey library users and non-users for their preferences on opening hours and to find out why some people weren't currently using the library. The survey was available in the library, on the website and was also conducted on the street, to capture the views on non-users. There were five sessions on the street by the site of the new library for two weeks (26 October - 6 November 2009, half term). Different periods were covered between 9am and 3.30pm. MoreOpened 26 October 2009 -
Richmond Transport Services
To gain views on the referral process to services, quality of service and how needs are being met. The consultation is being conducted by a feedback form sent to service users. MoreOpened 25 October 2009 -
Budget Consultation 2009
Every year, the Council consults residents from across the borough on their budget setting priorities for the next financial year. The consultation was carried out in two parts: a postal survey was sent to 1000+ members of LBRuT's Citizens' Panel and an evening workshop was held at Richmond Business School. Participants were presented with a range of service areas and asked to identify their priorities. They were also asked for their views on Council spending and where savings could be made in... MoreOpened 15 October 2009 -
Visitor Survey 2009
The aim of the survey was to better understand the type of visitors who travel to the borough, what they do when they are there and how much they spend. Questions included main purpose of visit, frequency of visits, transport and accommodation used, expenditure and likes and dislikes. The Interviewers were stationed at: - Richmond Station - Richmond Riverside - Richmond Park Gate - Bushy Park Gate (Hampton Court) - Kew Gardens entrance - Kew Gardens Tube ... MoreOpened 8 October 2009 -
Customer Satisfaction - Council Tax Call Centre, October 2009
To measure customer satisfaction on Council Tax & Benefit calls post integration with the Corporate Contact Centre. How the automated telephone survey works: - When the call comes through on the telephony options (IVR), the customer is provided with a recorded message asking them to participate in a survey. - If they select to take part, the system captures their contact telephone number & confirms this with the caller. - The call will then come through to the Customer... MoreOpened 1 October 2009 -
Customer Satisfaction - Fly tip incidents, Oct-Nov 2009
As an ongoing focus to improve customer satisfaction; Customer Service carried out surveys on incidents raised in areas of relative disadvantage. All customers who raised incidents in the October and November 2009 were surveyed. Customers were asked to rate their level of satisfaction using a scale of 1 to 5 (5 being Excellent, 4 being Good, 3 being Average, 2 being Below Average and 1 being Poor). MoreOpened 1 October 2009 -
Improving the education of primary age children with SEN
Improving the education of children with special educational needs (SEN) is a key priority in the Children and Young Peoples Plan. It is part of an investment programme to provide better resources for all children in Richmond borough. The consultation leaflet (see below) sets out proposals to improve the provision for children with SEN in Richmond upon Thames mainstream primary schools. We are proposing that we will provide more specialist help for those children with the greatest... MoreOpened 23 September 2009
1073 results.
Page 33 of 36